TrueTribe bypasses waiting lists and makes care and wellbeing interventions and services available faster via FastTrack

HR tech company TrueTribe is adding a new service to its data-driven platform: FastTrack by TrueTribe. This is a central marketplace and referral portal where all interventions and services aimed at promoting the care and wellbeing of employees, teams, and organizations are available from a single environment. With the addition of FastTrack, organizations benefit from an integrated approach in which data-driven insights are directly linked to the most appropriate intervention or service. Supply and demand come together, enabling faster and more proactive action when underlying issues arise. This allows absenteeism and turnover to be effectively prevented or reduced.

With FastTrack, TrueTribe responds to the growing waiting lists in healthcare and the increasing pressure on employees within organizations. FastTrack offers both curative and preventive interventions. Thanks to its integration with the data-driven TrueTribe platform, referrals are not only accelerated, but the impact of interventions on absenteeism and employability is also measured structurally. This cycle of measuring, evaluating, and improving makes it clear which forms of support contribute most to limiting future absenteeism, and strengthens the effectiveness of FastTrack by deploying interventions in an increasingly targeted and evidence-based way.

An alternative to long waiting lists

In the preventive domain, FastTrack by TrueTribe provides an effective alternative to the long waiting times in the regular mental healthcare system (GGZ). After a referral from a general practitioner, employees often must wait nine to twelve months for appropriate support before they can even access an intake and diagnosis. Through FastTrack, this process is accelerated and employees can be seen by experienced care professionals with the right expertise within a matter of weeks.

This enables fast and effective support when there are signals pointing to burnout. Instead of waiting months for a psychologist, an employee can start working with a specialized coach within one week via FastTrack, often preventing absenteeism altogether. Another example is rapid support in cases of impending absence due to ADHD-related complaints. In such cases, an occupational physician can immediately refer the employee to ADHD specialists within the FastTrack environment. The employee can then choose an available specialist and schedule an online appointment themselves. The full intake, diagnostics, and initial interventions typically take place within two to four weeks. This allows people to receive help and clarity more quickly—without having to go through the regular, overloaded GP and mental healthcare channels—leading to less work-related absence.

“Waiting lists are long and the pressure on healthcare continues to increase. With FastTrack, people can literally schedule their own appointments, and with our data-driven platform we measure the impact of every intervention very precisely,” says Mayke Nagtegaal, CEO of TrueTribe. “This is not only valuable on the curative side; you especially want to be able to intervene quickly for employees who are still at work but at risk of absenteeism due to underlying issues. Our first pilot with FastTrack already shows concrete results: acting early prevents problems from escalating.”

FastTrack by TrueTribe not only offers organizations, HR professionals, and employees themselves direct access to appropriate interventions, but also supports occupational physicians. They can refer employees more quickly to qualified professionals, without administrative hassle or long waiting lists. In addition, integration with the TrueTribe platform gives occupational physicians insight into the progress and impact of interventions, helping them provide better-informed follow-up advice.

A step in TrueTribe’s growth

The introduction of FastTrack is an important step in the continued growth of TrueTribe as a data-driven wellbeing partner within the Colbe network for vitality, health, and professional development of employees. Through an integrated approach, organizations are not only supported in preventing and reducing absenteeism, but also in building a sustainable, healthy, and resilient team.

Find out about FastTrack by Truetribe at https://fasttrack.jointruetribe.com/