FAQ

Why is my single-sign-on (SSO) not working?

We're sorry you're having this issue. To help, here are some steps you can take:

  • Ask your manager if your organization is using single-sign-on (SSO) on the TrueTribe platform.
  • If your organization has the single-sign-on (SSO) option, make sure you use your organization credentials to log in.
  • If the issue persists, please contact us at support@jointruetribe.com, we are here to help you access the platform as quickly as possible.